Data and Privacy Policy
The details of how we keep data private

PRIVACY POLICY
THIS PRIVACY POLICY APPLIES TO: PHARMAGUIDE.CA
LAST UPDATED: 11/3/2020
The respect of your private life is of the utmost importance for PharmaGuide Inc., who is responsible for this website.
This Privacy Policy aims to lay out:
- The way your personal information is collected and processed. “Personal information” means any:
- Information that could identify you, such as your name, your mailing address, your email address,
- Your location and your IP address;
- Your rights regarding your personal information;
- Who is responsible for the processing of the collected and processed information;
- To whom the information is transmitted;
- If applicable, the website’s policy regarding cookies.
This Privacy Policy complement the Terms and Conditions that you may find at the following address:
https://pharmaguide.ca/terms-and-conditions
1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
- Last Name
- First name
- Mailing address
- Postal code
- Email address
- Phone and/or fax number
- Credit card number
- Occupation
2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
- Website registration form
- Order form
- Survey form
- Contest
- Order tracking
- Special offers
- Statistics
- Contact
- Managing the website
3. INTERACTIVITY
Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:
- Forum
- Comments
- Correspondence
- Information for promotional offers
- Statistics
- Contact
- Website management
4. COOKIES AND LOG FILES
We collect information through log files and cookies. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort.
a) Cookies used by the Website
The cookie files used by the Website are the following:
- IP address
- Operating system
- Pages visited and queries
- Day and time of connection
- Improvement of the service and personalized welcome
- Personalized consumption profiles
- Order tracking
- Statistical surveys
The website also embeds sharing and social media networks buttons that allow you to share your activity on the Website. Cookies and log files from the social media networks may be saved on your computer when you use these features. These websites have their own privacy policy and terms and conditions that may be different than ours. We invite to look at the privacy policies and terms and conditions from these websites.
5. SHARING OF PERSONAL INFORMATION
6. STORAGE PERIOD OF PERSONAL INFORMATION
7. HOSTING OF PERSONAL INFORMATION
45 Parliament Street, Toronto, ON MSA 2Y5.
The host may be contacted at the following phone number:
contact@digitalocean.com.
Personal information we collect and process is exclusively hosted in Canada.
8. CONTROLLER
The “Controller” is: PharmaGuide Inc. The Controller may be contacted as follows:
Phone 1-866-283-0198
E-mail info@pharmaguide.ca
Open Monday – Friday, 9 a.m. – 5:00 p.m. EST
The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing. If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
The user must submit an email to the controller listed above at the email provided above.
9. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
The user must submit a request to the email address listed above If you have a personal account, you may request its removal by following the procedure described hereinafter:
The user must email the data controller with account info and request for deactivation.
10 . SECURITY
- SSL (Security Sockets Layer) Protocol
- SET (Secure Electronic Transaction) Protocol
- Access management – person authorized
- Access management – person concerned
- Network surveillance software
- Automatic backup
- Digital certificate
- Username/ password
- Firewalls
11. CHANGES TO OUR PRIVACY POLICY
https://pharmaguide.ca/data-and-privacy-policy
We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law. You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes. However, in the event of a substantial change to our Privacy Policy, we will notify you as follows :
Users will be notified via email of any changes to our Privacy Policy
12. ACCEPTANCE OF OUR PRIVACY POLICY
13. APPLICABLE LAW
Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1.