1
Connect
PHOX connects securely to the dispensing software you already run, including Kroll and Fillware, and reads the data it needs with no write access to your database.
PHOX — the pharmacy platform
Book it, document it, bill it. One workflow.
PHOX is the connected suite community pharmacies run their clinical services on. Patients book appointments online. Pharmacists document assessments against structured templates. Records fax cleanly to prescribers. Billing data comes out the other end already structured — so the claim goes out the same day, and you're audit-ready without a scramble.
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Save Time
Reduce manual work, streamline workflows, and free pharmacists to focus on patient care.
Increase Revenue
Identify growth opportunities, optimize services, and improve operational performance.
Strengthen Compliance
Stay audit-ready with structured data, visibility, and regulatory confidence.
How It Fits with Your Dispensing Software
PHOX integrates directly with the dispensing software your pharmacy already uses, including Kroll and Fillware, fitting seamlessly into your existing workflow. It provides an immediate upgrade to your pharmacy’s capabilities without disrupting operations or slowing your team down. PHOX works alongside your dispensing software to bring new tools, automation, and intelligence directly into the workflows your team already knows.
No complicated setup. No duplicate work. Just a smarter, more capable workflow from day one.
How It Works
Three steps that run on the data already in your dispensing software: improve patient outcomes, increase revenue, and enhance regulatory compliance.
2
Streamline
That data drives the work: booking, documentation, billing and compliance logs run as one process, with the manual steps and duplicate entry taken out.
3
Improve
Live dashboards surface the services worth offering, the revenue worth recovering and the compliance risks worth fixing, each with the next step to take.
PHOX Products
Smart Pharmacy Scheduling
Manage scheduling, services, and patient bookings with automated reminders and calendar integration. Simplify your pharmacy's appointment workflow.
End-to-End Prescription Fulfillment
Run billing, clinical verification, packaging, product verification, staging and delivery as one pipeline, with live tracking through Descartes so an order always has a stage and an owner.
Billing Risk Detection
Identifies prescriptions at high risk of clawbacks due to incorrect or inappropriate billing conditions. Protect your revenue with proactive auditing.
AI-Powered Assistant
Streamline tasks, answer medical questions, and simplify documentation with an intelligent AI assistant built for pharmacy workflows.
Live Analytics & Dashboards
Delivers live, actionable analytics and dashboards that surface opportunities to improve care and generate additional revenue.
Compliance Task Tracking
Track fridge temperatures, cleaning schedules, and equipment calibration to ensure ongoing compliance and operational efficiency.
Automated Documentation
Automates compliant pharmacy documentation with minimal data entry. Streamline your paperwork and focus on patient care.
Centralized Knowledge Base
Access up-to-date pharmacy SOPs and staff training resources in one centralized knowledge base. Keep your team informed and compliant.
Narcotic Reconciliation
Streamlines narcotic reconciliation with automated, camera-assisted pill counting and predictive inventory management for accuracy and compliance.
Intelligent Fax Management
Transform fax management into a streamlined digital workflow — automatically categorizing, extracting, and organizing incoming documents so your team works faster.
Platform for Pharmacy Networks
Brings the PHOX ecosystem together into a centralized platform designed for pharmacy groups, banners, and chains. One view across your entire network.
Automated Clinical Documentation
Converts spoken conversations into structured clinical notes — saving time, improving accuracy, and letting your team focus on patient care.
Smart Ordering & Commercial Terms
Optimize ordering by analyzing usage patterns, tracking commercial agreements, and automatically generating orders — maximizing your purchasing value.
Pharmacy Payment Automation
Connect payment processing directly to your pharmacy workflow — automated invoicing, secure payment links, and real-time payment tracking.
Smart Shipping for Pharmacies
Compare carrier rates and generate shipments directly from your dispensing workflow — saving time, reducing costs, and ensuring medications reach patients efficiently.
Retail Growth for Pharmacies
Grow front-of-store revenue with trending retail products, curated beauty brands, Pokémon TCG, and in-store marketing materials — plus a rewards program built to keep customers coming back.
Inspection coming up?
PHOENIX is our compliance and regulatory services line — inspection readiness, mock inspections and guided regulatory response, delivered by our team.
See PHOENIX compliance services