PHOX — the pharmacy platform
PHOX is the connected suite community pharmacies run their clinical services on. Patients book appointments online. Pharmacists document assessments against structured templates. Records fax cleanly to prescribers. Billing data comes out the other end already structured — so the claim goes out the same day, and you're audit-ready without a scramble.
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Reduce manual work, streamline workflows, and free pharmacists to focus on patient care.
Identify growth opportunities, optimize services, and improve operational performance.
Stay audit-ready with structured data, visibility, and regulatory confidence.
PHOX integrates directly with the dispensing software your pharmacy already uses, including Kroll and Fillware, fitting seamlessly into your existing workflow. It provides an immediate upgrade to your pharmacy’s capabilities without disrupting operations or slowing your team down. PHOX works alongside your dispensing software to bring new tools, automation, and intelligence directly into the workflows your team already knows.
No complicated setup. No duplicate work. Just a smarter, more capable workflow from day one.
Three steps that run on the data already in your dispensing software: improve patient outcomes, increase revenue, and enhance regulatory compliance.
PHOX connects securely to the dispensing software you already run, including Kroll and Fillware, and reads the data it needs. The PHOX Hub agent installed on your server only reads; it never writes to your dispensing database. Where PHOXBook is connected through TELUS PartnerLink, it writes back only the admissions, consents and to-dos your pharmacy approves.
That data drives the work: booking, documentation, billing and compliance logs run as one process, with the manual steps and duplicate entry taken out.
Live dashboards surface the services worth offering, the revenue worth recovering and the compliance risks worth fixing, each with the next step to take.
Manage scheduling, services, and patient bookings with automated reminders and calendar integration. Simplify your pharmacy's appointment workflow.
Launching soon: billing, clinical verification, packaging, product verification, staging and delivery as one pipeline, with live tracking through Descartes.
Identifies prescriptions at high risk of clawbacks due to incorrect or inappropriate billing conditions. Protect your revenue with proactive auditing.
Streamline tasks, answer medical questions, and simplify documentation with an intelligent AI assistant built for pharmacy workflows.
Delivers live, actionable analytics and dashboards that surface opportunities to improve care and generate additional revenue.
Track fridge temperatures, cleaning schedules, and equipment calibration to ensure ongoing compliance and operational efficiency.
Automates compliant pharmacy documentation with minimal data entry. Streamline your paperwork and focus on patient care.
Access up-to-date pharmacy SOPs and staff training resources in one centralized knowledge base. Keep your team informed and compliant.
Streamlines narcotic reconciliation with automated, camera-assisted pill counting and predictive inventory management for accuracy and compliance.
Launching soon: fax management as a streamlined digital workflow — automatically categorizing, extracting, and organizing incoming documents so your team works faster.
Brings the PHOX ecosystem together into a centralized platform designed for pharmacy groups, banners, and chains. One view across your entire network.
Launching soon: spoken conversations converted into structured clinical notes — saving time, improving accuracy, and letting your team focus on patient care.
Optimize ordering by analyzing usage patterns, tracking commercial agreements, and automatically generating orders — maximizing your purchasing value.
Launching soon: payment processing connected directly to your pharmacy workflow — automated invoicing, secure payment links, and real-time payment tracking.
Launching soon: compare carrier rates and generate shipments directly from your dispensing workflow — saving time, reducing costs, and ensuring medications reach patients efficiently.
Grow front-of-store revenue with trending retail products, curated beauty brands and in-store marketing materials — plus a rewards program built to keep customers coming back.
PHOX Reporter, our medication incident reporting app, is free for every pharmacy location, with no card and no end date.
Get PHOX Reporter freePHOENIX is our compliance and regulatory services line — inspection readiness, mock inspections and guided regulatory response, delivered by our team.
See PHOENIX compliance services